13647 Montfort Drive
Dallas, TX 75240
972.934.8699
Jim Smith — Sr. Vice President of Operations
Biggest professional accomplishment: Taking a leap of faith to leave a very large hospitality management company for TWH.
Favorite part of job: Sitting with the big dogs and deciding and implementing strategy for the entire company. No, wait – it’s actually seeing that strategy put into action immediately!
Reason I work at TWH: I enjoy thinking and working in an entrepreneurial environment. That’s really what TWH is all about.
To be a good corporate planner, it doesn’t hurt to have worked with a lot of brands. Over the years, Jim’s worked with Fairfield Inn, Courtyard by Marriott, SpringHill Suites, TownePlace Suites, Residence Inn and Marriott Hotels. The latter at which he held several key management positions in full-service rooms operations.
Jim successfully opened four properties as a general manager. And in 2001, he came to TWH, where he worked his way up from various general manager positions to area general manager for the Fort Worth and Arlington, Texas, markets.
Today, Jim wears a lot of hats (although his head is anything but big). Hotel operations, multibrand analysis of operational results and development and implementation of strategic measures to enhance performance of all hotels in the management portfolio (say that three times fast).
Along the way, Jim’s garnered lots of praise, including earning the Opening Hotel of the Year award (2007) while serving as general manager of the Residence Inn by Marriott in Grapevine, Texas.
When Jim’s not busy at work, he and his wife Jen are busy at home with four kids. Where, at dinnertime, that strategy and planning experience really comes in handy.
