13647 Montfort Drive
Dallas, TX 75240
972.934.8699
Gaylen Howard — Regional Sales Director
Most difficult challenge (professionally): Ferreting out the most aggressive, competitive sales directors.
Most surprising career moment: When a Baptist preacher hurdled a coffee table to get personal with me while I was conducting a tour. I was a sales coordinator at the time.
Favorite TWH property to stay: Residence Inn, Abilene, hands down! There is a feeling when you walk in the door of every team member being totally engaged in guest service.
With over 20 years of experience in hotel industry sales, you would think Gaylen knows everything there is to know about hotel sales. Well, that’s what you would think. She knows a lot more about the hotel business than just sales.
To be good in sales, you need to know a lot about your competitors, and Gaylen has that down cold. Throughout her career she’s worked with brands like Embassy Suites, Homewood Suites, Hampton Inn and AmeriSuites from Austin, Texas, to Atlanta, Georgia.
In 2005, Gaylen was recognized for the Most Improved Extended Stay property in the Homewood Suites portfolio.
Gaylen is an animal activist and uses her spare time as a volunteer for Emancipet, rescuing mistreated and abandoned animals. She also loves the outdoors and spends an inordinate amount of time gardening and whitewater rafting, but never at the same time.
Gaylen claims one of her personal goals is to be a grandmother while she can still remember their names. Our guess is her two sons are feeling a little pressure.
